Privacy Policy

This Privacy Policy describes how Eleve Zara Collection (the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from elevezaracollection.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" refers to you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for operational, legal, or regulatory reasons. The revised Privacy Policy will be posted on the Site with an updated "Last updated" date.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information from various sources. The information we collect and use varies depending on how you interact with us.

We may use the information to communicate with you, improve our Services, comply with legal obligations, enforce terms of service, and protect our rights.

What Personal Information We Collect

Information We Collect Directly from You:

  • Contact details: Name, address, phone number, email.
  • Order information: Name, billing/shipping address, payment confirmation, email address, and phone number.
  • Account information: Username, password, security questions.
  • Customer support information: Information you provide in communications with us.

Information We Collect About Your Usage:

  • Usage Data: Automatically collected data about your interaction with the Site, including device information, IP address, and browsing activity using cookies and similar technologies.

Information We Obtain from Third Parties:

  • Vendors and service providers who collect information on our behalf, such as payment processors and Shopify.

How We Use Your Personal Information

We use your personal information to:

  • Provide products and services: Process orders, payments, and manage accounts.
  • Marketing and advertising: Send promotions and advertisements via email, text, or mail.
  • Security and fraud prevention: Detect fraud and ensure account security.
  • Communicating with you: Provide customer support and improve services.

Cookies

We use cookies to improve the user experience, run analytics, and show personalized ads. You can manage cookie preferences in your browser settings, but blocking cookies may affect certain features of the Site.

How We Disclose Personal Information

We may share your personal information with:

  • Vendors and service providers: For services like payment processing and customer support.
  • Business and marketing partners: For promotional and marketing activities.
  • Affiliates: Within our corporate group.
  • Legal obligations: To comply with legal processes or business transactions.

Third Party Websites and Links

Our Site may link to third-party sites. We are not responsible for the privacy practices of these websites and encourage you to review their policies.

Children's Data

The Services are not intended for children, and we do not knowingly collect personal information from children under 16. If we become aware that we have, we will delete the data.

Security and Retention of Your Information

We implement security measures, but no method is 100% secure. We recommend not sharing sensitive information insecurely.

We retain personal information as long as necessary to fulfill the purposes outlined in this Privacy Policy.

Your Rights

Depending on your location, you may have the right to access, delete, or correct your personal information. You can also opt-out of targeted advertising and withdraw consent for certain data uses.

Complaints

If you have concerns about how we process your personal data, please contact us at elevezcollection25@gmail.com. If you're unsatisfied with our response, you may have the right to contact a local data protection authority.

International Users

Your personal information may be transferred, stored, and processed outside your home country. We ensure that international transfers comply with data protection laws.

Contact Us

For questions about this Privacy Policy or your rights, please contact us at: